Glossary term
Negative Option Billing
A business practice where a customer's silence or failure to take a specific action is interpreted as acceptance of a recurring financial charge.
Definition
A business practice where a customer's silence or failure to take a specific action is interpreted as acceptance of a recurring financial charge.
Case context
In this archive, negative option billing is used only when it helps describe what happened in a Stripe case record. Use the related cases and problem pages for concrete examples.